All ILLUSIONE perfumes are produced with IFRA (International Fragrance Association) certified raw materials. Each formula has been tested and approved in accordance with the European Cosmetics Regulation (EC 1223/2009). You can find the ingredient list on the product page and packaging.

Absolutely not. ILLUSIONE is a 100% cruelty-free brand. Our products are tested exclusively using in-vitro (cell-based) methods and on human volunteers. We can provide our certification on this matter upon request.

As the name suggests, limited edition products are offered with a specific production run and typically do not return. However, some collections may be renewed seasonally. To access special editions, we recommend subscribing to our newsletter — subscribers are notified of new products 48 hours in advance.

Unopened and unused products may be returned within 30 days of delivery. A full refund will be issued for perfumes that retain their original packaging and have an unopened bottle. Return shipping costs are covered by us; the customer is not required to bear any expenses.

The perfume may not suit your personal chemistry — this is completely natural. In such cases, provided you have used the product by a maximum of 10%, we will consider it under 'fragrance incompatibility'. Contact us; let's assess the situation together and find the best solution for you.

You can pay with Visa, Mastercard, American Express, and Troy cards. Secure 3D Secure transactions are carried out with PayTR infrastructure. Installment options for up to 6 months are available with credit cards, and single payments with debit cards.

If you submit your cancellation request before the order is shipped, we can cancel your order free of charge. After shipment, a return process will be applied instead of cancellation. You can call or email our customer service for cancellation.

You can use our Scent Guide to determine this precisely. Based on your answers to just 5 questions, we offer personalized scent recommendations. Additionally, we provide in-store personal consultation services.

Yes! With the Discovery Set, you can purchase a package containing 2ml samples of 6 different fragrances for 199 TL. This amount can then be used as a discount on your subsequent purchase. For orders over 500 TL, you can request testers to be added by writing a note in your order.