Distance Sales Agreement

 

PLEASE print and read the following contract text in 12-point and bold font as required by the relevant law. Also; every buyer who shops on our website is deemed to have read and accepted all articles of our sales contract prepared by us, without the need for another notification.

ARTICLE 1 - PARTIES TO THE CONTRACT

SELLER: BOĞAZİÇİ TEKNOLOJİK ÜRÜNLER VE İLETİŞİM SİSTEMLERİ SANAYİ TİCARET LİMİTED ŞİRKETİ

Address: MERKEZ MAH. AYAZMA CAD. PAPIRUS PLAZA NO: 37 İÇ KAPI NO: 151 KAĞITHANE/ İSTANBUL – TURKEY

Email: hello@illusioneperfume.com

BUYER: Customer (The Buyer is the person who shops on the Seller's website https:/illusioneperfume.com/. The address and contact information provided by the buyer in the invoice and contact details are taken as basis.)

By accepting this contract, the BUYER agrees in advance that if the order subject to the contract is approved, they will be obliged to pay the cost of the order and, if any, additional charges such as shipping fees, taxes, and that they have been informed about this.

ARTICLE 2 - SUBJECT OF THE CONTRACT:

The subject of this contract is to determine the rights and obligations of the parties in accordance with the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of goods/services whose qualities are mentioned in the contract and whose sales price is specified in the contract, which the Buyer orders electronically from the Seller's website www.illusioneperfume.com.

The Buyer declares and undertakes that they have knowledge of the basic characteristics, sales price, payment method, delivery conditions, etc. of the goods/services subject to sale, all preliminary information related to the goods/services subject to sale and the right of "withdrawal", that they have confirmed this preliminary information electronically and then ordered the goods/services in accordance with the provisions of this contract. Similarly, for products whose protective elements such as packaging, tape, package have been opened after delivery, the right of withdrawal cannot be exercised in any way as their return is not suitable for health and hygiene. The opening of the product packaging is within the scope of the exception to the right of withdrawal.

The prices listed and advertised on the site are sales prices. The advertised prices are valid until they are updated or changed. If there is a product advertised for a limited time, the advertised price will be valid until the end of the specified period.

The Buyer accepts and undertakes that the data they enter into the system, both when registering on the site and during shopping, belongs to them or that they have permission to use and share it; that they will not enter any data into the system that does not belong to them or for which they do not have the right of use, otherwise all responsibility will belong to them. www.illusioneperfume.com The preliminary information and invoice on the payment page are an integral part of this contract. Upon completion of the order, the Buyer is deemed to have accepted all the terms of this contract. The prices listed and advertised on the site are sales prices. The advertised prices and promises are valid until they are updated and changed. Prices advertised for a limited time are valid until the end of the specified period.

ARTICLE 3 - DATE OF THE CONTRACT, DELIVERY OF GOODS/SERVICES, PLACE OF PERFORMANCE OF THE CONTRACT AND DELIVERY METHOD:

This contract has been drawn up on the date the order was placed by the Buyer. The goods/services will be delivered to the Customer at the address requested by the buyer. Packages that are believed to be damaged during shipment must be opened and checked in front of the company official before being received. If there is any damage to the product, a report must be prepared with the cargo company and the product should not be received. If a report is not prepared, the BUYER is deemed to have accepted that the cargo company has fully fulfilled its duty after the product is received.

ARTICLE 4. GENERAL PROVISIONS

4.1. The BUYER acknowledges having read and gained information about the basic characteristics, sales price, payment method, and preliminary information regarding delivery of the products shown on the WEBSITE, and confirms having provided the necessary approval for sales in electronic environment.

4.2. The PRODUCT will be delivered to the delivery address specified by the BUYER on the WEBSITE, packaged and intact, together with its invoice, within a maximum of 30 days.

4.3. If the PRODUCT is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the delivered person/organization not accepting the delivery.

4.4. The BUYER is responsible for checking the PRODUCT at the time of delivery and, if they see a problem with the PRODUCT caused by the cargo, for not accepting the PRODUCT and for having a report prepared with the CARGO company official. Otherwise, the SELLER will not accept responsibility.

4.5. The Contract approved by the BUYER during shopping on the WEBSITE is sufficient and valid in all cases.

4.6. Unless otherwise stipulated in writing by the SELLER, the BUYER must have fully paid the price of the PRODUCT before receiving it. If the PRODUCT price is not paid to the SELLER before delivery, the SELLER may unilaterally cancel the contract and not deliver the PRODUCT.

4.7. If, for any reason after the delivery of the PRODUCT, the Bank/financing institution to which the credit card used for the transaction belongs does not pay the PRODUCT price to the SELLER, the PRODUCT shall be returned to the SELLER within a maximum of 3 days, with all expenses belonging to the BUYER. All other contractual-legal rights of the SELLER, including the right to pursue the PRODUCT price receivable, are reserved separately and in all circumstances. To avoid doubt; deferred / installment payment options provided by institutions such as banks and financing institutions that issue credit cards, installment cards, etc., are a credit and/or installment payment option provided directly by the said institution; in this context, PRODUCT sales for which the SELLER has fully collected the price are not considered installment sales for the parties to this Agreement, but cash sales. The legal rights of the SELLER in cases considered installment sales by law (including the right to terminate the contract if any of the installments are not paid and/or to demand payment of the entire remaining debt together with default interest) are existing and reserved. In case of BUYER's default, a default interest rate of 5% per month will be applied.

4.8. If the PRODUCT cannot be delivered within 30 days due to extraordinary circumstances (such as adverse weather conditions, earthquakes, floods, fires) outside of normal sales conditions and the delay exceeds 10 days, the SELLER will inform the BUYER regarding the delivery. In this case, the BUYER may cancel the order, order a similar product, or wait until the end of the extraordinary situation. If the PRODUCT price has been collected for order cancellations, it will be refunded to the BUYER within 10 days from the cancellation. For credit card payments, the refund will be made to the BUYER's credit card or BUYER's bank account.

4.9. The BUYER can notify the SELLER of their requests and complaints regarding the PRODUCT and the sale through the SELLER's communication channels in the introductory part of the Contract.

4.10. For the delivery of the product subject to the contract, it is a condition that the product price has been paid by the payment method preferred by the BUYER. If the product price is not paid for any reason or is canceled in the bank records, the SELLER is deemed to be relieved of the obligation to deliver the product.

4.11. The SELLER has the right to contact the BUYER for communication, notification, and other purposes via mail, e-mail, SMS, phone calls, and other means, using the address, e-mail address, fixed and mobile phone lines, and other communication information specified by the BUYER in the registration form on the site or updated by the BUYER later. The BUYER, by accepting this contract, acknowledges and declares that the SELLER may carry out the aforementioned communication activities towards them. The BUYER's rights stated in the Clarification Text and Privacy Policy on the Site are reserved.

4.12. The BUYER agrees and undertakes from the outset to comply with legal regulations and not to violate them while using the SELLER's website. Otherwise, all legal and criminal liabilities arising will belong entirely and exclusively to the BUYER.

ARTICLE 5 - RIGHT OF WITHDRAWAL

You can return the order you received, provided that the SELLER product box is never opened, within 14 days with customer service approval. After your order reaches our return warehouse, it will be examined, and after confirmation that it has not been opened, your refund will be made to your bank.

Before receiving packages that you think may have been damaged during shipment, open and check them in front of the cargo company official. If there is any damage to the product, do not accept the product and have a report prepared with the cargo company. Please remember that if you do not have a report prepared, you are deemed to have accepted that the cargo company has fully fulfilled its duty after the product is received.

In cases where any deterioration, breakage, damage, tearing, use, or similar conditions are detected in the product and the product is not returned in the state it was delivered to the customer, the product will not be accepted for return and its price will not be refunded.

If you return the product, your return process will be completed within seven (7) business days from the time the product reaches the company.

After the return process is approved, credit card refunds will be made within 5 business days. Your bank may not reflect credit card refunds to your account within the same statement period. In this case, you need to call your bank's credit card service.

ARTICLE 6 - PROTECTION OF PERSONAL DATA AND CONFIDENTIALITY

The information provided by the BUYER in this Agreement and the information provided to the SELLER for payment purposes will not be shared with other third parties, except for the cargo company with which the SELLER has an agreement. If the SELLER is obliged to disclose such information within the framework of administrative or legal requirements, the BUYER cannot hold the SELLER responsible. The SELLER declares that it will process the personal data of the BUYER, who is a party to the Agreement, in accordance with Law No. 6698, within the framework of its primary and secondary obligations, for the performance and establishment of this Agreement, and that it will ensure data security to prevent unlawful processing, access, and disclosure of the BUYER's personal data, and that adequate technical and administrative measures have been taken in this context. The SELLER will also delete, destroy, or anonymize data whose processing purpose has disappeared, in compliance with the periods stipulated in other laws. The BUYER, by approving this Agreement, accepts, declares, and undertakes that they have been informed by the SELLER regarding the processing of personal data in accordance with Law No. 6698, within the scope of the Clarification Text.

ARTICLE 7 - AGREEMENT ON EVIDENCE, AUTHORIZED COURT AND EFFECTIVENESS

In the resolution of all disputes that may arise from this Agreement and/or its implementation, the records of the SELLER (including records in magnetic media such as computer-sound recordings) constitute conclusive evidence; Consumer Arbitration Committees up to the value announced by the Ministry of Science, Industry and Technology, and ISTANBUL ANATOLIAN Consumer Courts and Enforcement Offices are authorized in cases exceeding this value.

The BUYER declares, accepts and undertakes that they have read, examined and accepted all the terms and explanations written in this contract and in the order form which forms an integral part of it, and that they have received all the preliminary information regarding the sales conditions and other matters.

 

The BUYER is deemed to have accepted all the terms of this contract when they make the payment for their order placed through the Site. The SELLER is obliged to make the necessary software arrangements on the site to obtain confirmation that this contract has been read and accepted by the BUYER before the order is placed.